PRIVACY POLICY

1. Information We Collect

To provide a seamless hybrid experience of e-commerce and digital services, we collect the following types of information:

Account Registration Data: When you create an account, we collect your Full Name, Email Address, and optionally your Phone Number. If you choose to register using Social Login options, we receive basic profile information from your Google or Facebook account.

Billing and Shipping Details: To process physical merchandise or digital service orders, we collect your delivery address and billing information.

Payment Information: Payment transactions are processed through secure gateways like Stripe or PayPal. We do not store your full credit card numbers or raw payment data on our servers.

Dashboard & Interaction Data: We securely store your order history, purchased digital assets (e.g., Amazon KDP E-books), wishlists, and conversation histories from our Live Chat support.

Automated Tracking & Analytics: We use tools like Google Analytics to track user behavior, traffic sources, average session duration, and pages per session to improve our platform's user experience.

2. How We Use Your Information

We process your personal data for the following core purposes:

Order Fulfillment: To process transactions, deliver physical apparel or digital products, and provide order tracking updates via your dashboard.

Service Delivery: To communicate with you regarding custom agency services, project milestones, and revisions.

Customer Support: To assist you promptly through our integrated Live Chat feature and resolve any queries regarding your orders or services.

Account Personalization: To personalize your Dashboard experience, greeting you by name and displaying your specific active orders and purchased services.

Security: To verify your identity, prevent fraudulent transactions, and ensure platform safety.

3. Data Security Measures

We take robust technical and organizational measures to protect your data:

Encryption & SSL: All passwords are encrypted and never stored as plain text. Our website is secured with an SSL Certificate, ensuring that user data is fully encrypted during transmission.

Threat Prevention: We implement rate limiting and account locking features (e.g., locking an account after 5 failed login attempts) to prevent brute-force attacks and unauthorized access.

Verification: We utilize Captcha verification (e.g., Google reCAPTCHA) during signup and login to protect against bots.

4. Third-Party Data Sharing

We do not sell, rent, or trade your personal data. We only share your information with trusted third parties necessary for our operations:

Payment Processors: Such as Stripe and PayPal, to securely execute transactions.

Fulfillment Partners: For Print-on-Demand merchandise (e.g., Amazon Merch integration), we share necessary shipping details to fulfill your orders.

Analytics Providers: Services like Google Analytics and Google Search Console to monitor overall website performance and traffic trends.

Legal Compliance: We may disclose data if required by law, court order, or to protect the legal rights of Stag Prime.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies allow us to remember your login session (e.g., "Remember Me" functionality), keep items in your shopping cart, and track how you interact with our service pages. You can manage or disable cookies through your browser settings, though this may limit certain dashboard functionalities.

6. Your Data Rights & Account Management

You maintain full control over your personal data. Through your personalized "Settings" panel on the User Dashboard, you can:

Update your basic account information (Name, Email, Contact Info).

Manage or delete saved delivery addresses and payment methods.

Change your password or enable 2-step authentication.

If you wish to completely delete your account and all associated data, you may submit a request to our support team.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our platform features or legal requirements. Any significant changes will be communicated via email or an alert within your User Dashboard.

8. Contact Us

If you have any questions, concerns, or requests regarding how we handle your privacy, please contact us at:

Email: Brand@stagprime.com

Website: www.stagprime.store

Live Chat: Available directly within your User Dashboard